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Most Recent PSE&G Bill (Must owe $100 or more) assistance program that helps low to moderate-income families in New Jersey pay their utility bills. For PSE&G, the amount owed by residential customers on their gas or have to start paying overdue utility bills or face shut-off on Dec. Link to Need help with bills? Need help with bills? Learn about payment assistance programs. Link to My Town FirstEnergy story image. My Town. Outage and. pay pseg bill nj

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PSE&G is helping customers get back on track, together


October 18, 2021: Recognizing the financial difficulties the coastal commerce bank locations has caused, PSE&G continues its effort to educate and support its customers through the pandemic recovery ( With a special designation by the New Jersey Board of Public Utilities (BPU) declaring this week “Utility Assistance Week,” PSE&G wants customers to know:


  • Income eligibility requirements have been expanded for utility assistance programs including the Universal Service Fund (USF) and Low Income Home Energy Assistance Program (LIHEAP).
  • A family of four making up to $105,000 a year can now receive help to cover most, if not all, of what they owe.
  • The expansion of income eligibility is more than double of the pre-pandemic limit.
  • Eligibility has been expanded for USF’s Fresh Start Program, which provides forgiveness of past due balances as long as customers pay their monthly energy bills in full for a year.
  • PSE&G is educating customers in our communities while offering more flexible payment options and new deferred payment arrangements (DPAs).


“The pandemic has inflicted financial hardship on many of our customers, some for the very first time, and most are unaware that they may qualify for help,” said PSE&G Chief Customer Officer and vice president of Customer Care, Deborah Affonsa. “We want to spread the word and raise awareness about the new and expanded programs that can provide relief. Most importantly, we want our customers to know we are here to help and we care.”


Building Awareness in Communities

Building awareness and understanding about the recently expanded state/federal payment assistance programs is at the center of PSE&G’s campaign.  

Working with social service agencies, PSE&G has brought community advocates into several of its customer service centers to personally help customers access resources to help pay their utility bill.

Community outreach efforts also include a grass roots approach to connecting with customers in need throughout PSE&G’s service territory. With the support of local municipal and county officials, PSE&G participated in several pandemic related relief events and has deployed dozens of outreach associates into communities, going door to door handing out information and answering questions. 

New Jersey residents can find out if they’re eligible for state assistance with the NJ Department of Community Affairs’ anonymous online screening tool called DCAid by visiting


Flexible Payment Options

In addition to these grass roots efforts, PSE&G is offering more flexible payment options and new deferred payment arrangements (DPAs). A DPA allows customers to continue to pay their regular monthly bill, plus an amount toward their past-due balance. A customer can make a DPA with as little as $0 down and up to 12 months to pay, if they qualify. 

“We never want to shut off any customer’s utility service because of inability to pay,” said Affonsa. “We want to work with customers to keep them connected and get them back on track, together.” 

Visit for valuable information about new payment assistance programs, pandemic relief and flexible payment options.


Utility Payment Assistance Programs:



Public Service Electric & Gas Co. (PSE&G) is New Jersey’s pay pseg bill nj and largest gas and electric delivery public utility, serving three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability in the Mid-Atlantic region. In 2020, PSE&G was named the most trusted combined gas & electric utility in the East Region, by the Cogent Syndicated Brand Trust Index. PSE&G is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a diversified energy company. PSEG has been named to the Dow Jones Sustainability Index for North America for 13 consecutive years (


Visit PSEG at:

PSEG on Facebook

PSEG on Twitter

PSEG on LinkedIn

PSEG Energize!                        




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Credit: (PSE&G via iStock)

COVID-19 has led to financial hardship for many businesses. PSE&G is committed to supporting its customers as we all move forward and recover together from this pandemic and its impact on our economy.

In recognition of the challenges faced by PSE&G’s business customers, the utility voluntarily suspended shut-off of service for nonpayment in March 2020. PSE&G was the only utility in New Jersey that extended the state-issued moratorium on shut-offs to business customers, suncoast credit union bank near me relief at that critical time for businesses. The utility is now preparing to resume normal collection activity, including suspension of service where necessary.

“We empathize with our business customers who were hard-hit by the pandemic and want to help them,” said Fred Daum, executive director of Customer Operations for PSE&G. “We have instituted new, more flexible payment options. We are reaching out to our business customers to ensure they are aware of the options and resources available to them. The success of your business is important to you, to our communities and to our state. At PSE&G, we want to do everything pay pseg bill nj can to help your business recover.”

PSE&G has taken a three-pronged approach to supporting its business customers: personalized support when customers reach out for assistance; grassroots efforts, including meeting with business customers in their own communities; and taking action to educate and increase awareness about available payment assistance resources.

Personalized support: With a dedicated customer support team for business customers, PSE&G takes pay pseg bill nj personalized approach to helping each customer with billing questions or concerns. The utility also offers new payment options, including Deferred Payment Arrangements (DPAs), to address customers’ unique circumstances. New payment plans offer more flexibility and payment schedules, allowing customers up to two years to pay past-due balances.

Grassroots effort: Over the past several months, PSE&G’s business customer support specialists have personally contacted 75,000 business customers to explain how the utility can help support them through these challenging times. This effort included making customers aware of payment options as well as information about available federal or state resources to help with utility bills.

PSE&G’s field teams helped almost 3,000 business customers set up payment plans during in-person visits. In addition to the in-person outreach, many business customers also received an email with an easy “one-click” registration to set up deferred payment arrangement terms. Through all of these efforts, the utility was able to enroll more than 10,000 commercial customers in payment plans.

Taking action to educate: PSE&G has launched a public education campaign to increase business customers’ awareness about payment options and financial resources. The utility’s customer relations team called approximately 1,500 business customers to encourage them to apply for benefits available through federal resources.

PSE&G understands many companies and nonprofits are struggling. The utility is collaborating with business groups, trade associations, nonprofits, social service the great awakening in america, and state and federal agencies to make sure customers are aware of the help that is available to them.

PSE&G resources:

  • PSE&G Deferred Payment Arrangement (DPA): Customers can make a DPA with little to no down payment regardless of your past payment history. We have extended the time for repayment. During the period of your DPA, you’ll continue to pay your regular monthly bill, plus the DPA amount toward your past-due balance. To make a Deferred Payment Arrangement, log in to My Account. To take advantage of these extended DPAs, please call 800-357-2262.
  • PSE&G Business Solutions Center is a dedicated customer service team of knowledgeable professionals ready to assist you with your business needs. The Business Solutions Center can be reached at 855-BIZ-PSEG (855-249-7734), Monday through Friday, 7 a.m. to 5:30 p.m.

Additional resources (not affiliated with PSE&G):


PSE&G is helping customers get back on track, together

NEWARK, N.J., Oct. 25, 2021 /PRNewswire/ -- Recognizing the financial difficulties the pandemic has caused, PSE&G continues its effort to educate and support its customers through the pandemic recovery ( PSE&G wants customers to know:

Public Service Enterprise Group (PSEG) is a publicly traded diversified energy company. Its pay pseg bill nj subsidiaries are: PSEG Power, Public Service Electric and Gas Company (PSE&G) and PSEG Long Island.
  • Income eligibility requirements have been expanded for utility assistance programs including the Universal Service Fund (USF) and Low Income Home Energy Assistance Program (LIHEAP).

  • A family of four making up to $105,000 a year can now receive help to cover most, if not all, of what they owe.

  • The expansion of income eligibility is more than double of the pre-pandemic limit.

  • Eligibility has been expanded for USF's Fresh Start Program, which provides forgiveness of past due balances as long as customers pay their monthly energy bills in full for a year.

  • PSE&G is educating customers in our communities while offering more flexible payment options and new deferred payment arrangements (DPAs).

"The pandemic has inflicted financial hardship on many of our customers, some for the very first time, and most are unaware that they may qualify for help," said PSE&G Chief Customer Officer and vice president of Customer Care, Deborah Affonsa. "We want to spread the word and raise awareness about the programs. Most importantly, we want our customers to know we are here to help and we care."

Building Awareness in Communities
Working with social service agencies, PSE&G has brought community advocates into several of its customer service centers to personally help customers access resources to help pay their utility bill.

Community outreach efforts also include a grass roots approach. PSE&G participated in several pandemic related relief events and deployed dozens of outreach associates into communities, going door to door handing out information.

New Jersey residents can find out if they're eligible with this anonymous online screening tool:

Flexible Payment Options
PSE&G is offering more flexible payment options and new deferred payment arrangements (DPAs). A DPA glenview state bank review pay pseg bill nj to continue to pay their regular monthly bill, plus an amount toward your past-due balance. A customer can make a DPA with as little as $0 down and up how to edit cfg files 12 months to pay, if they qualify.

"We never want to shut off any customer's utility service because of inability to pay," said Affonsa. "We want to work with customers to keep them connected and get them back on track, together."


Utility Payment Assistance Programs:

Contact: Rebecca Mazzarella
[email protected]
Media Relations: 973-430-7734
Customer Service: 800-436-7734


View original content to download multimedia:



Public Service Electric and Gas (PSEG) Bill Payment: Everything You Need to Know

Deregulated energy plans allow customers to choose from several rates from multiple competitive energy distributors and suppliers. Check the ‘Price to Compare’ — the default rate offered by Public Service Electric and Gas’s — and compare it with licensed electricity supplier prices. 

Arbor’s free TrueRate Protection is the best way to ensure that you always pay the lowest rate against your current ‘Price to Compare.’ 

For example, Public Service Electric and Gas’s current electricity Price to Compare is 12.4 cents per kilowatt-hour. Arbor scans the electricity utility markets for the best rates, and will generally find lower rates than your current supplier’s price. 

When your term is expiring, Arbor finds the best rate and switches you again. You always pay the best rate and never have to worry about overpaying for electricity ever again.

You can use the free savings calculator to find out how much you could save in each case. Electricity payments can be complicated, that's why a lot of people trust Arbor to manage their electricity service, so they end up saving on their energy bills.


Grant Programs

Financial Assistance Information and Applications

The Home Energy Assistance Program is opening early, and a new program has been added to the HEAP offerings for the 2021 – 2022 heating season.

Home Energy Assistance Program (HEAP)

This federally funded program, opens October 1, 2021 and is scheduled to run through March 15, 2022.  It helps income-eligible households pay their home energy bills. It is not a loan and you do not have to pay it back. Pay pseg bill nj must reapply annually and quickly before funds run out. 

The Regular Arrears Supplement (RAS) program has been announced and also opens on October 1, 2021

This program is available to households who are eligible for the Home Energy Assistance Program (HEAP) and behind on their heating utility bills.  The RAS grants are available as one-time payments to HEAP-eligible households through this Regular Arrears Supplement (RAS) program from now until September 2022, or until funding runs out. These grants will cover all accumulated heating utility payments that are behind up to $10,000. To be eligible you must have past-due utility payments and be in active collections, or otherwise facing disconnection of service on your current gas and/or electricity utility account at the time of your application.

Customers interested in the (RAS) program should be can i apply for a credit card online to their HEAP local district contact.

If you need assistance, you can email your local Consumer Advocate for guidance.

Call 1-800-642-4272 or email [email protected] to connect with your local Consumer Advocate.

In summary,

  • Regular HEAP qualifications are based on household size and income. The 2021-2022 Regular HEAP benefit opens on October 1, 2021.
  • Regular Arrears Supplement (RAS) qualifications are based on household size, income, and having past due utility payments and a disconnect notice at the time of application. The RAS benefit opens on October 1, 2021 through September 2022, or until funds run out.
  • Emergency HEAP - qualifications are based on household size and income AND customers must have a utility shut-off notice. The 2021-2022 Emergency benefit will open on January 3, 2022.

*You must live tv app xbox one for Emergency HEAP each year. If you were enrolled for last year’s heating season, you are not automatically enrolled for this year.

Find Out If You Qualify  Apply Now (Regular HEAP Only)

To apply for Emergency HEAP, customers must call their local Department of Social Services office (DSS).  You may call your HEAP Local District Contact to apply.

2021-2022 Household Income Limit
Household SizeMonthly Income

Please gather the following information with you when you apply for HEAP:

  • Current National Grid bill (or other utility/fuel bill)
  • Valid Social Security Number
  • Final Disconnection Notice or other shut-off notice (if applying for Emergency HEAP)
  • Recent pay stub for the most recent (4) weeks of pay or other proof of your household’s total gross income (filed federal tax return, including all applicable schedules if self-employed or receiving rental income), Interest/Bank/Dividend or Tax Statement.
  • Proof of Residence (water, sewer, or tax bill; copy of lease with address; mortgage payment book; current rent receipt showing your name and address; or statement from Landlord)
  • Documents identifying each household member (driver’s license, photo ID, US Passport or naturalization certificate, school records, or birth certificates and validated social security card)

    To replace a lost New York State birth certificate, please visit New York Vital Records 

  • Proof of qualified alien status if you are not a US citizen

The New York State Emergency Rental Assistance Program (ERAP)

The Emergency Rental Assistance Program (ERAP) assists households who are behind on their rent due to a financial hardship as a result of COVID-19 and are at risk of homelessness or housing instability. In addition, pnc bank near me open late program can provide temporary rental assistance and assistance with unpaid utility bills.

For more information or to apply, customers can call (844)-691-7368 or applications can be submitted online

*There are seven communities that have their own ERAP programs of City of Rochester and Monroe County, the City of Yonkers, Onondaga County and the towns of Hempstead, Islip and Oyster Bay are not eligible for assistance from the state-administered program and should apply with their local programs for emergency rental assistance.

For more information about HEAP, visit the New York State Office of Temporary and Disability Assistance website, New York State myBenefits, or call the HEAP hotline at 1-800-342-3009.

You can apply online at New York State myBenefits or print the application and return it by mail to your local DSS office.

Emergency/Temporary Assistance

If you are income-eligible, Emergency Temporary Assistance may be available from New York State, through local Departments of Social Services. Payment of utility arrears (past due bills) may be available if your utilities are shut-off or are about to be shut-off, or you have a 72-hour disconnect notice.

For more information about Emergency/Temporary Assistance, visit the New York State Office of Temporary and Disability Assistance optimum pay bill telephone, New York State myBenefits website, or contact your local Department of Social Services.

Care & Share

This National Grid program administered by HeartShare Human Services of NY helps qualified households meet their home heating needs. The program will open in February 2021. To qualify for a $200 grant, you must be a National Grid customer whose household meets the income guidelines of the Home Energy Assistance Program (HEAP), as listed in the chart above. Customers may apply once per year when they have exhausted all HEAP assistance. For more information on how to apply, call 1-855-852-2736 or visit a participating Care & Share office.


Search for COVID-19 and Reopening Information Here

No one will face a gas, water, or electric utility disconnection before December 31st, 2021.

Households with residential internet service accounts currently being used by school-aged children for educational purposes will also be protected from disconnection.

The formal moratorium on gas, electric, and water utility shutoffs will end on July 1st, 2021 with a grace period that will run through December 31st, 3021. The six-month grace period is for customers to enroll in payment assistance plans.

Following the grace period, the annual Winter Termination program will remain in effect and prevent electric or gas shutoffs for certain households, including some seniors and low-income families, through March 15, 2022.

Before disconnecting gas, electric, water, internet, or voice services services to a New Jersey resident, cable or telecommunications service providers must offer are required to enroll customers with an already existing account in an interest free payment plan of at least 12 equal monthly installments, including the balance already due and the ongoing balance for any services provided during the payment plan period.

Utility Assistance

If you need help paying your utility bills or your arrears, contact your utility company about assistance programs and payment plans, or visit BPU's "Assistance Programs" page for information about programs that can help.

For additional help, the Department of Community Affairs (DCA) has a variety of programs that can help with rent costs, eviction prevention, and more. For more information, visit

Note: For any questions about your service, first contact your utility company. A list of public gas and electricity utility company phone numbers is available here.

If you are unable to resolve an issue with your utility company, you should contact BPU's Customer Assistance team by filling out this online form, or by calling (800) 624-0241 and leaving a voicemail.

Source: Executive Order No. 229; Executive Order No. 246


Utility Assistance Programs

*COVID-19 ("Coronavirus") Announcement: Due to the financial impact of the pandemic, additional funds have been added to LIHEAP, our state's largest utility assistance program. Below you will find information about eligibility requirements, links to the application and a listing of application agencies. Due to the COVID-19 pandemic, some offices are still currently closed to the public. Call prior to visiting the application agency to confirm that they are accepting walk-ins and/or to make an appointment.

Moratorium on Shut-offs: The moratorium on utility shut-offs will end on December 31, 2021. Until then, no household may have its electricity, gas service, or water shut off for nonpayment. Read the press release here.

Home Energy Assistance Program (HEA)

The HEA Program is federally funded and was created to help low-income residents with their heating and medically necessary cooling bills. Assistance is available to eligible households through LIHEAP (see below for details) and includes benefits to assist with heating bills and certain emergency needs. Additional funds may be available for medically necessary cooling assistance and heating repairs.

The Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP is a federally funded program designed to help low-income families and individuals meet home heating and medically necessary cooling costs. The application period for 2022 opens on October 1, 2021 and ends June 30, 2022. Assistance is provided on a first-come, first-served basis so applicants are encouraged to apply as soon as they are eligible. If you are eligible to receive assistance for cooling costs you should apply for this benefit at the same time that you apply for help with heating costs.

To be eligible for LIHEAP benefits, the applicant household must be responsible for home heating or cooling costs, with payments made either directly to the utility company or included in the rent; and have a gross income that falls at or below 60%  commonwealth bank of australia bank code and branch code the NJ State Median Income level. The table below gives specific gross income maximums for FFY 2022.

Those who live in public housing and/or receive rental assistance are not eligible unless they pay for their heating/cooling costs directly to the fuel supplier. The amount of the LIHEAP heating benefit is determined by income, household size, fuel type, and heating region. The medically necessary cooling assistance benefit is set at $200, which is applied as a direct credit to an active electric account or issued as a single party check to the client.

An eligible household that heats with natural gas or electricity may have its benefits directly forwarded to its utility company. Eligible households heating with oil, propane, or kerosene receive a two-party check in the name of the client and the fuel supplier. Households whose heating costs are included in their non-subsidized rent receive a single party check made out to the eligible client. A household receiving medically necessary cooling benefits also receives a single party check.

Maximum MONTHLY GROSS Income Eligibility Guidelines

Household SizeUSF ProgramLIHEAP Program
For each additional personadd $1,513add $193

Source: DCA 9/28/21

How to apply for LIHEAP - You can now apply online or work with your local application agency in your area. If you have questions about the program during a time when the agency is not open, dial 2-1-1 for information and assistance. We are open twenty-four hours a day, 365 days a year. Residents age 60 or over, or those who are disabled, are permitted to receive and return applications by mail. Others may only apply by mail if permitted by their local application agency.

If you are a new applicant or if you have moved since last year you will need to bring a copy of the following documentation with you when you go to apply for this program at your local application agency.

  • Proof of Identification (Social security cards for all household members and birth certificates for those under 12 months of age; custody papers for minors not living with parents; documentation for all foster children in the household)
  • Proof of income for every household member who is 18 years of age or older
  • Proof of U.S. Citizenship or Legal Residency Status (provide one of the following: social security card; copy of Medicaid/Medicare card; documentation from the U.S. Department of Citizenship and Immigrations Services; or USCIS Temporary Work Permit)
  • copy of your most recent utility bill
  • copy of your tax bill, mortgage, or rental lease (if you are in public housing, bring your Housing Authority proof of residence letter or lease agreement)

Find out if you qualify for assistance for LIHEAP, USF, and other 5th third bank customer service phone number programs by completing DCA’s anonymous online screening tool, DCAid.

Download the application.
For more information, call the toll-free LIHEAP hotline at 800-510-3102.

If you received LIHEAP/USF last year, you are eligible to apply for the pay pseg bill nj through a process called recertification. The application for those eligible for this process is automatically started within the system. Applicants using the recertification process will be contacted by mail and asked to supply less documentation. Consumers seeking recertification can visit the DCAaid Screening Tool, email a completed recertification form with the following documents to [email protected], pay pseg bill nj mail a completed recertification form with all required documents to the agency listed on your recertification letter.

You will need to supply a copy of the following:

  • documentation that will prove your household income
  • your current utility bill
  • documentation of any new household members
  • documentation which verifies that a previous household member is no longer in your household

If you have moved since your last application was submitted, you will NOT be eligible for this streamlined process and will have to submit a new application.

NOTE: Remember, all applications for this program must be submitted to your local application agency. Once your application is submitted it will be processed. If there is a problem with the application, you will be notified by mail and you must contact the local application agency that originally submitted your application.

Universal Service Fund (USF)

The USF was created by the NJ Board of Public Utilities to help make natural gas and electric bills more affordable for low-income customers. Applications for this program are accepted throughout the year. 

The LIHEAP application is also an application for the USF. You apply for two benefit programs at the same time. Households eligible for USF will receive a monthly credit benefit towards their gas and electric bills. 

To be eligible, a household's gross income must be at or below 400% of the Federal Poverty Level and pay more than 2% of its annual income for electric, or more than 2% for natural gas. If a household has electric heat, it must spend more than 4% of its annual income on electricity to be eligible. Benefits vary between $5 to $180 per month. Payments are credited monthly to the utility accounts. No money is ever sent to clients. USF benefits are only available to customers of the seven regulated electric (energy) companies in New Jersey which are: New Jersey Natural Gas Company; Elizabethtown Gas Company; South Jersey Gas Company; Public Service Electric & Gas Company; Rockland Electric Company; Jersey Central Power & Light and Atlantic City Electric Company.

If you move, the USF benefits are stopped until you contact your new utility company and inform them that you were receiving USF at your former residence. It is the responsibility of the new utility company to associate your USF benefits to the new account. Once this has been done your USF benefit level will be reevaluated. The level of benefits you receive may change because it is in part based upon the history of utility use in your new location.

Because the same application is used for LIHEAP and USF, the process and documentation required are the same. Review the application process noted above. For more information about USF, contact your local application agency, call 866-240-1347 or go to the state website.

USF Fresh Start

If you have a balance of $60 or more on your energy bill as a USF customer, you may be eligible for additional benefits under the New Jersey Fresh Start Program. Fresh Start is a partnership between the customer and USF to forgive past due balances and improve your payment record. Participants must pay the current USF-supplemented bill on time and in full every month and after 12 months of full on-time payments, the pre-USF program overdue balance will be erased. If you are eligible for Fresh Start when you enroll in USF, you will be automatically enrolled by your energy company and will be sent additional information about how the Fresh Start program works. For more information, call your electric or gas company.

Additional Information:

Other Utility Programs may Help

If you are not eligible for LIHEAP, there are other utility assistance programs you may qualify for. Details for each of these programs follow. We have included a table at the bottom of this page that reflects the current Federal Poverty Level set for various family sizes. It includes figures for the different income eligibility guidelines set for each program.

Skip to the program of interest to you:PAGE, NJ SHARES, Lifeline, Winter Termination Program, NJ Comfort Partners, Weatherization Assistance Program 

Payment Assistance for Gas & Electric (PAGE) Program

The New Jersey Board of Public Utilities funds the PAGE program. The program is administered through the Affordable Housing Alliance. This annual program is intended to provide assistance to low-to-moderate income New Jersey residents who are struggling to pay their electric and natural gas bills.

To be eligible you must:

  • Be a homeowner or renter living in NJ
  • Currently receive gas and electric services from one of the following providers: JCP&L, PSE&G, Rockland Electric, Atlantic City Electric, NJNG, Elizabeth Gas, South Jersey Gas, or a third party provider who bills through one of these companies
  • Be facing a crisis situation that includes a documented notice that your gas/electric account is currently 45 days or more past due, and/or have received a discontinuation notice, and/or service has already been disconnected. Minimum $100 account balance.
  • Provide copies of all required documentation along with the capital one 360 interest rate money market income eligibility requirements noted in the PAGE table below
  • Any household with assets of $15,000 or more in savings, stocks/bonds etc. will be considered ineligible for the program.

You can use any one of the following methods to apply for this program:

  • Submit an online application (you will need electronic versions of all required documentation)
  • Dial 2-1-1 for assistance regardless of where you live or local agencies; all have partnered with AHA to assist you with the process
  • Download an application in English or Spanish in the attached documents on the right side of this page and mail it to AHA (AHA, 59 Broad St., Eatontown, NJ 07724)
  • Email scanned application and all documentation to AHA.
  • Drop off the application with all documentation

Documents you will need are listed on this page.

Begin the application process.

Find contact information for participating agencies.

To learn more call 732-982-8710 or visit the AHA PAGE website.

Income Eligibility Requirements for the PAGE Program

Household SizeMaximum Annual Income

**This table reflects Annual Gross Incomes. 

Source:NJ Power On (9/29/21)


New Jersey Statewide Heating Assistance and Referral Energy Service, Inc. (NJSHARES) - is a non-profit organization which administers an energy-assistance program that assists households who do not qualify for federal or state energy programs and whose income does not exceed 400 percent of the Federal Poverty Level. Each client fills out an electronic application with pay pseg bill nj assistance of a local community-based organization. Applications are taken by more than 230 participating intake agencies at local automatic bb gun assault rifle throughout the state. Eligibility is determined by income and household size. The maximum grant awarded by New Jersey SHARES is $700 for natural gas heating. Clients heating with electric may receive up to $700 on their electric heat account. Grants are distributed year-round based on funding availability. 

Eligibility Guidelines for NJ SHARES
Applicants Must:

  • Reside in New Jersey
  • Be experiencing a financial crisis, such as a job loss or illness
  • Be behind on their energy bill, or need a fuel delivery
  • Have income over the limit for federal programs such as the Low Income Energy Assistance Program (LIHEAP) and state programs such as the Universal Service Fund (USF)
  • Have an income level that does not exceed 400% of the Federal Poverty Level
  • Have made a good-faith payment of $100 or more within 90 days of applying for NJ SHARES (for gas and electric customers; deliverable fuel customers are excluded from this rule) 

Guidelines for Senior Pay pseg bill nj and People With a Disability:

Applicants 65 years of age or older or those receiving Social Security Disability (SSD), with households of one or two members, will be eligible for NJ SHARES if the maximum household income is $91,505 annually. Proof of age or Federal SSD benefit is required. 

Required Documentation for NJ SHARES applications:
Documents should be furnished to the intake agency at the time of application.

  • Proof of income for all contributing household members (last four consecutive weeks prior to at&t spokesperson lily date)
  • Proof of identification for all household members
  • Most recent energy bill
  • Signed and dated application
  • Proof of Income 

Download or view the NJ SHARES flyer on the attached PDF documents on the right side of this page.

NJ SHARES Helps with Water Bills

New Jersey American Water (NJAW) - NJ SHARES administers the NJAW H2O Help to Others Program™. Customers who qualify may receive a grant of up to $500 and/or a discount of as much as 20% of a customer's bill. Their Low Income Payment Program (LIPP) is designed to assist New Jersey American Water’s most economically challenged customers. This aid can be equivalent to as much as 20% of a customer’s monthly bill, depending on eligibility. For both programs, an applicant's income must be no greater than 300% of the FPL, and must have made a good faith payment of $100 within 90 days of applying, and be at risk of shutoff. Applications are taken through the NJ SHARES agency network or online. For more Information, call 800-272-1325.

SUEZ Cares - NJ SHARES administers a water assistance program for Suez Water (formerly United Water) customers in need. There is no income guideline for the program. Customers must be experiencing a financial crisis, have to make a good faith payment of $20 within 90 days prior to applying to qualify for a maximum grant of $100. Applications are administered through the NJ SHARES agency network or online. Learn more and apply online here or call 866-657-4273.

Lifeline Program

The Lifeline Program is utility assistance program is designed to help eligible low-income individuals who are 65 or older or receiving Social Security Disability or Supplemental Security Income and has an annual income of less than $28,399 if single or less than $34,817 if married. This includes utility customers as well as tenants whose utility bills are included in their rent. Lifeline benefits are provided only for electric and natural gas consumers. For more information about Lifeline visit the NJ Department of Human Services' website or call 800-792-9745.

Winter Termination Program

The Winter Termination Program protects specific categories of customers from having their gas or electric shut off between November 15 and March 15 of each year. Those enrolled in certain other programs (including Supplemental Security Income, Temporary Assistance to Needy Families, USF, and Lifeline) are protected by the Winter Termination Program. An additional “catch-all” category is also included for those who are unable to pay their utility bills because of circumstances beyond their control, such as unemployment or illness. For more information about the Winter Termination Program, call 800-624-0241.

Comfort Partners

Comfort Partners is designed to improve energy affordability for households who earn less than 250% of the Federal Poverty Level. This program objective is accomplished through the direct installation of energy efficiency measures, personalized customer energy education, and counseling. Participants are asked to partner with the program to develop and carry out a household energy savings action plan. Program participants receive all efficiency measures and energy education services free of charge:

  • Direct installation of cost-effective energy efficiency measures in the home (determined on a home-specific basis) which can include: efficient lighting products; hot water conservation measures (water heater insulation, water heater pipe insulation and energy-saving showerheads and aerators); replacement of inefficient refrigerators; thermostats; insulation upgrades (attic, wall, etc.); air sealing; duct sealing and repair; heating/cooling equipment maintenance and other dwelling-specific measures
  • Comprehensive, personalized energy education and counseling

For additional assistance, call toll-free at 800-915-8309 or fill out the online form. 

The customer must also use the home as a primary residence and be the chase credit card support of record with the electric or gas utility.

If your primary source of heat is oil, propane or kerosene, please contact the NJ Department of Community Affairs, Office of Weatherization at 800-510-3102 or call the County Weatherization office that serves your area.

Weatherization Assistance Program

The Weatherization Assistance Program provides free comprehensive energy conservation improvements to reduce residential heat loss and energy consumption. The LIHEAP application is also an application for the Weatherization Assistance Program and the Universal Service Fund (USF). You can apply for three energy benefit programs at the same time. Applicants for the Weatherization Assistance Program must have a gross annual income is at or below 200% of Federal Poverty Guidelines.

Find the Weatherization Manager in Your Area.

Family SizeGross Annual Income ($)
Each Additional Member$9,080

Source: (9/29/21)

Transportation Options

If you need to use public transportation to get to the local application agency, use NJ Transit's Trip Planner to find the best route. If you are disabled and cannot find accessible transportation or if you live in a part of the state that does not have adequate public transportation options, search the NJ 211 resource database for viable options.

2021 Federal Poverty Level Table with Associated Percentages for Program Eligibility

Household Size100% of Federal Poverty Level185% of Poverty Level200% of Poverty Level250% of Poverty Level400% of Poverty Level


Each additional household member$4,540$8,399$9,080$11,350$18,160

**This table reflects Annual Gross Incomes. 
Source: (9/29/21)

Research Sources Include


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