: City bank credit card customer care phone number
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| City bank credit card customer care phone number |
City bank credit card customer care phone number -
Contact Citibank Customer Service
Citibank Phone Numbers and Emails
Toll-Free Number:
- (833) 971-1191
Citi's Privacy Hub
Customer Service:
- (855) 839-6250
Citi Private Bank Customers
- (877) 309-0914
Citigold Private Client International
- (813) 604-3080
Citigold Private Client International
- (866) 405-4036
Citigold® Banking
- (866) 637-9042
Citigold® International
- (813) 604-3006
Citigold® International Outside the U.S.
- (800) 950-5114
Citi® Cards
- (800) 947-9100
Citi® Cards español
- (877) 343-4118
Costco Credit Card
- (800) 248-4638
For a new mortgage or refinance
- (800) 667-8424
For existing mortgage accounts with Citi
- (866) 213-0890
Global Executive Banking
- (813) 604-3290
Global Executive Banking Outside the U.S.
- (800) 568-8555
International Personal Banking
- (813) 604-3000
International Personal Banking Outside the U.S.
- (855) 839-6253
Mortgage and Home Equity
- (800) 374-9700
Online Banking Support
- (877) 693-0372
Online Banking Support TTY
- (800) 685-0935
Personal Loans
- (800) 870-1073
Private Bank
- (210) 677-3781
Private Bank Outside the U.S.
- (800) 695-5911
Retirement Services
- (800) 788-6775
Retirement Services TTY
- (800) 360-2484
Servicio al cliente español
- (800) 945-0258
Servicio al cliente español TTY
Accounting/ Billing:
- (800) 745-1534
Apply for an Account and Check your Application Status
- (800) 992-9833
Apply for an Account and Check your Application Status TTY
- (866) 513-7802
Citi Private Bank CitiBusiness Accounts
- (888) 967-8200
Citigold® Banking
- (888) 201-4523
Citi® Cards
Business Customer Service:
- (855) 505-2484
Citi Online for Small Business
- (800) 285-1709
CitiBusiness Online Support
- (877) 528-0990
Small Business Banking
- (800) 788-0002
Small Business Banking TTY
General Info:
- (800) 283-7918
Automatic assistance
Investors/ Franchasing:
- (212) 559-5091
Fixed Income Investor Relations
- (212) 559-2718
Investor Relations
Legal:
- (833) 971-1191
Citi's Privacy Hub
- (833) 399-0014
Personal Information
Media:
- (305) 347-1498
Latin America
- (212) 559-1000
North America Citi operator
- (212) 793-0710
North America U.S. related inquiries
- +8 522 868 7668
Asia Pacific
- +44 207 508 2352
Europe, Middle East, Africa
- +8 136 776 5112
Japan
- +52 552 262 3911
Mexico
Technical Support:
- (877) 836-9132
Citi Private Bank Online
Citibank Emails:
Accessibility
Customer Service
Ethics Hotline
Fixed Income Investor Relations, Investor Relations, Shareholder Relations
Citigroup Document Services
More phone numbers and emailsLess phone numbers and emails
Citibank Contact Information
Corporate Office Address:
Citigroup Inc.
388 Greenwich Street,
New York,New York10013
United States
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Citibank Rating Based on 289 Reviews
Rating details
Product or Service Quality
Rating Details
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
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All 604 Citibank reviews
Summary of Citibank Customer Service Calls
556 TOTAL
CALLS
04:02 AVG CALL
DURATION
9% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Citibank Customer Service?
Account Question:
- “Account”
- “Trying to open up a account”
- “Received checks for an acct I don't have”
Cards Question:
- “Haven't received my pin”
- “Lost card”
- “Making sure my card is activated”
Payments and Charges Question:
- “Overcharged”
- “Deposit”
- “Billing question”
Request for Information Question:
- “I need to know citibank main branch in los angeles ca”
- “How do I dispute a charge on my account?”
- “Checking on an account ending four 4488”
Product/ Service Question:
- “Paperwork”
- “Waiting on paper working to be sent to me. Has it been sent”
- “Work”
Shipping and Delivery Question:
- “Never received credit and ready for small claims”
- “I have not received my card”
- “I did not get my card”
Activation/ Cancellation Question:
- “To activate my card and set up online banking”
- “To cancel my credit card”
Refund Question:
- “Missing refund”
- “Refund”
Staff Question:
- “Agent hung up on me very rude”
- “Terrible customer service”
Return/ Replace Question:
Website/ Application Question:
- “Application status”
- “Discussing about preapprived application credit with no annually fee as promotion”
Other Question:
- “Verify check”
- “Open acount”
- “Banking”
About
Customer Care, Banking Service, Money Transfer
Account, Credit Card, Checking Account
Pros: When they used to keep their word, Friendly personnel, Access of customer support through web site, 000zer0, Politeness of staff
Cons: Poor customer service, Unhelpfullness, Customer sercive, Not taking responsiblity, Disdain for middle class
Citigroup, Red Roof Inn, Citicards, CitiMortgage, CitiFinancial Auto
Citibank is a wholly owned subsidiary of Citigroup financial bank holding company. The bank was established in 1812 as the Citibank of New York and is headquartered in New York City, New York. The tagline of the bank is: "Let us get it done". It was the very first bank in the US that established its foreign department and foreign banking office in Buenos Aires, Argentina. At the present time Citibank is one of the top international banks. As a part of Citigroup, one of the largest companies in the world, Citibank provides a number of consumer and corporate banking services. The largest shareholder of Citibank is prince Al Waleed bin Talal of Saudi Arabia. According to the holdings, Citibank became the largest bank in the USA.
Citibank is ranked 165 out of 778 in Banks category
Worldwide, USA
Compare Citibank To
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We’re here to help
Access your credit card account online or call us anytime at 877-523-0478.
Contact us
CUSTOMER SERVICE HOME
If you are not satisfied with the response received from the Head Customer Care, you may escalate your concern to the Principal Nodal Officer(PNO) in the following ways. Please ensure you quote the reference number from your previous interaction with us, while reaching out to the PNO.
Click here to write instantly to Hema L. Venkatesh
Write to
Principal Nodal Officer,
Hema L. Venkatesh,
Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.
Do not forget to quote your interaction reference number and first point of contact with the bank.
You may also contact the Regional Nodal Officers appointed under the jurisdiction of the respective Banking Ombudsman. Click here for complete contact details of the Nodal Officers/Principal Nodal Officer.
To write to our Senior Management instantly, please use the below links.
To write to Country Head, Global Consumer Group Click here
To write to Head, Credit Cards & Personal Loans Click here
To write to Head, Retail Banking & NRI Business Click here
To write to Head, Home Loans Click here
For the complete list of senior management, please click here.
In the event that you do not receive any response within one month from the date you represented your complaint, or if you are dissatisfied with the response given, you may write to the Banking Ombudsman for an independent review. Please click here for details of the Banking Ombudsman scheme.
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