whole foods 365 san francisco

Whole Foods Market said it would close its 365 store in Bellevue, Wash., including Concord in the San Francisco Bay area — opening Dec. retail availability in New York and its native San Francisco, “Entering Whole Foods Market, a retailer synonymous for offering. Plans for the stripped-down Whole Foods 365 concept — a less expensive she understands the need for new housing in San Francisco.

Whole foods 365 san francisco -

By Neal Ungerleider4 minute Read

When the first branches of Whole Foods’ new 365 Supermarket open later this year, shoppers will see more than just lower prices. The millennial-oriented chain is being positioned as a cheaper alternative to its older sibling, and Whole Foods is trying an unusual technique to attract shoppers: filling their new locations with tattoo shops, vegan restaurants, and hipster-y florists.

The chain is rolling out a project called Friends of 365, which is described in marketing materials as a “super cool hang” that also happens to grow businesses:

We’re looking for innovative businesses like yours to set up shop inside our 365 stores (okay, in some cases, outside on the patio). By combining our strengths and yours—plus a whole horde of like-minded shoppers—we’ll create that all-important synergy that grows businesses. We’ll also have a super cool hang.

These businesses will essentially operate standalone stores within Whole Foods’ 365 supermarkets. According to Whole Foods, these stores can be restaurants; vendors of things like body-care products, clothing, housewares, or pet supplies; or service providers such as barbershops, tattoo parlors, and bike shops.

As of press time, two partners have been announced for the first supermarket, in Los Angeles’s Silver Lake neighborhood: a branch of local mini-chain Allegro Coffee Roasters (which has a pre-existing business relationship with Whole Foods), and a branch of New York-based vegan restaurant By Chloe. The choices appear to be very deliberate for the store’s demographics: the location just off the Silver Lake reservoir is surrounded by coffee shops and veggie-friendly options; Moby’s vegan restaurant, Little Pine, is approximately 12 blocks from the new supermarket.

In the first 365, at least, the selection of partners is a demographic signifier. Whole Foods encountered bizarro-world pushback when choosing Silver Lake for their first 365 branch when local residents filed a petition against the store opening. The petition did not criticize Whole Foods opening in Silver Lake–rather, it was defensive about it opening a budget-oriented spin-off rather than a full-fledged Whole Foods in a neighborhood “actually comprised almost exclusively of financially secure people in their mid 30s and above and many accomplished professionals with young families.”

For By Chloe, opening in 365 and essentially serving as a pilot partner for the Friends Program has two direct benefits. It allows them to both test their formula (a quick-service vegan menu) for future expansions, and to introduce themselves to an audience beyond the customer base at their current location on New York’s Bleecker Street.

According to Samantha Wasser, a co-partner at By Chloe’s and the creative director at the restaurant’s parent company, ESquared Hospitality, the 1,200-square foot-restaurant will have approximately 20 seats, a separate street entrance from 365, and a passageway connecting it to the supermarket. It will be a permanent tenant rather than a pop-up restaurant, and the restaurant’s employees will not be on the supermarket’s payroll.

However, Wasser demurred when I asked her to clarify the exact relationship between By Chloe and Whole Foods. She categorized it as a “partnership,” noting that the supermarket had input over aspects of their facade, and that the Los Angeles branch of the restaurant might use produce from Whole Foods for special items.

“We’re trying to stay as close to the By Chloe brand as possible, while being the first West Coast location,” Wasser told Fast Company. “We want other people on the other side of the country to see it, and there will be similar design elements. The menu is similar, although some of our market specials will probably be driven by California produce.”

It also uses the Friends program to test out an expansion of the By Chloe brand. By Chloe was named by the National Restaurant Association, a prominent trade group, as one of their “breakout brands” of 2016; ESquared also operates the successful BLT Steak family of restaurants. Alongside the Los Angeles supermarket location, two additional New York branches and a vegan dessert cafe are also planned for opening in 2016.

Test marketing restaurants for expansion isn’t an unprecedented function for a Whole Foods, either. About 20 minutes’ drive from the new 365 supermarket, celebrity chef Roy Choi operates a branch of his Chego restaurant catering to office workers inside Whole Foods’ downtown Los Angeles location. Speculation is also swelling around another local restaurant chain in Los Angeles, Mendocino Farms, in which Whole Foods recently purchased a minority stake.

And it works for 365 as well. Restaurants like By Chloe, and the non-food retailers Whole Foods has been courting, are an easy way for the supermarket chain to attract customers. In every market Whole Foods is currently planning a 365 location in–as of press time, Los Angeles, Seattle, Houston, Portland, Austin, Cincinnati, and San Francisco–the supermarkets face competition from robust local grocers, Aldi, and from Whole Foods itself. For 365, tattoo shops and vegan restaurants inside supermarkets just equals good business.

Источник: https://www.fastcompany.com/3057664/whole-foods-strategy-for-luring-millennials-be-a-super-cool-hang

Amazon Prime discount coming to all Whole Foods


SAN FRANCISCO — Coming to a Whole Foods near you: Discounts, if you’re an Amazon Prime member that is.

Prime members, who generally pay $119 a year for membership, will receive a discount at all Whole Foods Market and Whole Foods 365 stores nationwide beginning Wednesday, June 27, Amazon announced Monday.

The members-only discount launched this spring and has grown quickly, Amazon said. The company announced in May the first Whole Foods discounts in Florida. Earlier this month the perk was extended to Whole Foods in 10 additional states.

Now all Prime members can take advantage of the discount.

“Our weekly Prime member deals are a hit and we’re excited that Prime members across the U.S. will now be able to take advantage of these savings in our stores," said A.C. Gallo, President and COO at Whole Foods Market.

Starting Wednesday, Prime members will receive a 10 percent discount on some sale items and a discount on select items including some meats, fish, fruits and bulk items like nuts and granola.

Discounts and loyalty programs have long been a common strategy among grocery stores, serving a dual purpose. Discounts lure shoppers in and return visits provide the store with data on their shopping habits.

To get the Amazon Prime discount, customers must download the Whole Foods Market app, sign in with the Amazon account and then scan the app’s Prime code at checkout. Or, customers can give their mobile number to the cashier.  

Customers will also receive a discount when they order Whole Foods groceries through Prime Now, Amazon's delivery service for Prime members. Free grocery delivery on orders of at least $35 is available in Atlanta, Austin, Baltimore, Boston, Cincinnati, Dallas, Denver, Los Angeles, Philadelphia, Richmond, Sacramento, San Diego, San Francisco and Virginia Beach.

Grocery delivery will continue expanding throughout 2018, Amazon said.

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Источник: https://www.usatoday.com/story/tech/talkingtech/2018/06/25/amazon-prime-discount-coming-all-whole-foods/727065002/
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UNFI has opened up more goods that our former distributor didn’t offer. Plus the online portal is excellent and the customer service department is top notch. Any problem or issue I’ve had has been quickly resolved. Things have gone so fine that I even opened another account on campus.

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etailz has gained access to thousands of wellness and grocery items by partnering with UNFI's eCommerce division. From the beginning, UNFI has understood our needs as an eCommerce seller, supplying us with optimized content, professional customer service, and reliable shipping.

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    Community Marketplace logo

    We're excited to share details of our strategy for moving food forward

    LEARN MORE

    Discover What's Next

    Everything that's healthy
    and better for you

    Organic, natural, conventional &
    specialty products

    #1

    in natural & organic

    +

    Everything that's healthy
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    specialty products

    Over 5,000 products
    across 200 categories

    More choices for consumers and
    more opportunities for retailers.

    Brands Plus LogoBrands Plus Logo

    LEARN MORE

    Retail never stops moving.
    Neither do we.

    From Category Management to eCommerce,
    we're here to help you keep up.

    Environmental, Social & Governance Commitments

    We’re on a mission to make the world a better place not just for one — but for all.

    Brands Plus LogoBrands Plus Logo

    LEARN MORE

    Your customers want the freshest, safest food.
    That's where we come in.

    We have the right technology and monitoring.
    Giving you longer shelf life. High quality.
    Happy customers.

    2

    million cases per day

    +

    Your customers want the freshest, safest food.
    That's where we come in.

    We have the right technology and monitoring.
    Giving you longer shelf life. High quality.
    Happy customers.

    More than ever, being on trend is the key to specialty retail success. UNFI and the Gourmet & Ethnic team continue to bring us the latest and greatest products while helping us pass along value to our customers.

    Joseph DeCicco Jr, DeCicco & Sons

    UNFI has opened up more goods that our former distributor didn’t offer. Plus the online portal is excellent and the customer service department is top notch. Any problem or issue I’ve had has been quickly resolved. Things have gone so fine that I even opened another account on campus.

    Clarence Patterson, The Shops at Maryland, Univ. of Maryland

    etailz has gained access to thousands of wellness and grocery items by partnering with UNFI's eCommerce division. From the beginning, UNFI has understood our needs as an eCommerce seller, supplying us with optimized content, professional customer service, and reliable shipping.

    Lauren Jacobson, etailz

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    Источник: https://www.unfi.com/
    Owner operated since 1975, tthe store is known for its skillfully-chosen selection of products with a strong commitment to organic foods. Featuring premium vitamins, natural bodycare, fresh dairy, bakery and deli foods, organically-grown produce, and a great mix of natural and gourmet groceries, Buffalo Whole Foods delivers big store convenience with small store service. Come in and see why we are the neighborhood favorite with a city-wide clientele.
    Buffalo Whole Food & Grain Company is the neighborhood natural foods store with a city-wide clientele. Located in the historic Castro district in the heart of San Francisco,Buffalo Whole Foods is known for its great selection, reasonable prices, excellent customer service and strong commitment to organic products. Boasting a carefully-chosen vitamin and supplement department, nearly 100% organically-grown produce, fresh dairy and bakery goods, Buffalo has been providing a unique shopping experience since 1975, with 20 years in its Castro Street location. Whether its a snack on the go, or your full week grocery list you need, make Buffalo Whole Foods your first choice for natural foods!
    Источник: http://www.buffalowholefoods.com/

    How to get to Whole Foods Market in Oakland by Bus, BART or Light Rail?

    Whole Foods Market map

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    Directions to Whole Foods Market (Oakland) with public transportation

    The following transit lines have routes that pass near Whole Foods Market

    How to get to Whole Foods Market by Bus?

    Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules.

    • From Powell Street, San Francisco

      46 min
    • From Vik’s Chaat Corner, Berkeley

      52 min
    • From Old Navy Inc Headquarters, Soma, Sf

      62 min
    • From Transbay Temporary Terminal, Financial District, Sf

      38 min
    • From Alcatraz Cruises, North Beach, Sf

      61 min
    • From I-80, Emeryville

      35 min
    • From Pier 33, North Beach, Sf

      63 min
    • From SF MUNI - 45 Union-Stockton, Russian Hill, Sf

      67 min
    • From Lombard Street, Russian Hill, Sf

      67 min

    How to get to Whole Foods Market by BART?

    Click on the BART route to see step by step directions with maps, line arrival times and updated time schedules.

    • From Powell Street, San Francisco

      33 min
    • From Transbay Temporary Terminal, Financial District, Sf

      38 min
    • From Alcatraz Cruises, North Beach, Sf

      54 min
    • From Pier 33, North Beach, Sf

      57 min
    • From SF MUNI - 45 Union-Stockton, Russian Hill, Sf

      51 min
    Station NameDistance
    Harrison St & Bay Pl4 min walkVIEW
    Grand Ave & Harrison St6 min walkVIEW
    Grand Av & Park View Ter7 min walkVIEW
    Broadway & 27th St9 min walkVIEW
    Station NameDistance
    19th St. Oakland16 min walkVIEW
    Lake Merritt28 min walkVIEW
    Station NameDistance
    Oakland Jack London Square36 min walkVIEW
    Line NameDirection
    33MontclairVIEW
    611Westlake Middle SchoolVIEW
    12Northwest BerkeleyVIEW
    805Oakland AirportVIEW
    51ARockridge BARTVIEW
    851Downtown BerkeleyVIEW
    • What are the closest stations to Whole Foods Market?

      The closest stations to Whole Foods Market are:

      • Harrison St & Bay Pl is 312 yards away, 4 min walk.
      • Grand Ave & Harrison St is 505 yards away, 6 min walk.
      • Grand Av & Park View Ter is 559 yards away, 7 min walk.
      • Broadway & 27th St is 739 yards away, 9 min walk.
      • 19th St. Oakland is 1311 yards away, 16 min walk.
      • Lake Merritt is 2352 yards away, 28 min walk.
      • Oakland Jack London Square is 2986 yards away, 36 min walk.
      More details
    • Which Bus lines stop near Whole Foods Market?

      These Bus lines stop near Whole Foods Market: 12, 33, 57, NL.

      More details
    • Which BART lines stop near Whole Foods Market?

      These BART lines stop near Whole Foods Market: RED, YELLOW.

      More details
    • How far is the BART station from Whole Foods Market in Oakland?

      The nearest BART station to Whole Foods Market in Oakland is a 16 min walk away.

      More details
    • What’s the nearest BART station to Whole Foods Market in Oakland?

      The 19th St. Oakland station is the nearest one to Whole Foods Market in Oakland.

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    • How far is the bus stop from Whole Foods Market in Oakland?

      The nearest bus stop to Whole Foods Market in Oakland is a 4 min walk away.

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    • What’s the nearest bus stop to Whole Foods Market in Oakland?

      The Harrison St & Bay Pl stop is the nearest one to Whole Foods Market in Oakland.

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    • What time is the first Bus to Whole Foods Market in Oakland?

      The 805 is the first Bus that goes to Whole Foods Market in Oakland. It stops nearby at 3:24 AM.

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    • What time is the last Bus to Whole Foods Market in Oakland?

      The 805 is the last Bus that goes to Whole Foods Market in Oakland. It stops nearby at 3:26 AM.

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    • What time is the first BART to Whole Foods Market in Oakland?

      The GREEN is the first BART that goes to Whole Foods Market in Oakland. It stops nearby at 5:18 AM.

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    • What time is the last BART to Whole Foods Market in Oakland?

      The ORANGE is the last BART that goes to Whole Foods Market in Oakland. It stops nearby at 1:02 AM.

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    • What time is the first Train to Whole Foods Market in Oakland?

      The CC is the first Train that goes to Whole Foods Market in Oakland. It stops nearby at 5:12 AM.

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    • What time is the last Train to Whole Foods Market in Oakland?

      The CC is the last Train that goes to Whole Foods Market in Oakland. It stops nearby at 9:52 PM.

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    Whole Foods Market map

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    Public Transportation to Whole Foods Market in Oakland

    Wondering how to get to Whole Foods Market in Oakland, United States? Moovit helps you find the best way to get to Whole Foods Market with step-by-step directions from the nearest public transit station.

    Moovit provides free maps and live directions to help you navigate through your city. View schedules, routes, timetables, and find out how long does it take to get to Whole Foods Market in real time.

    Looking for the nearest stop or station to Whole Foods Market? Check out this list of stops closest to your destination: Harrison St & Bay Pl; Grand Ave & Harrison St; Grand Av & Park View Ter; Broadway & 27th St; 19th St. Oakland; Lake Merritt; Oakland Jack London Square.

    You can get to Whole Foods Market by Bus, BART or Light Rail. These are the lines and routes that have stops nearby - Bus: 12, 33, 57, NLBART: RED, YELLOW

    Want to see if there’s another route that gets you there at an earlier time? Moovit helps you find alternative routes or times. Get directions from and directions to Whole Foods Market easily from the Moovit App or Website.

    We make riding to Whole Foods Market easy, which is why over 930 million users, including users in Oakland, trust Moovit as the best app for public transit. You don’t need to download an individual bus app or train app, Moovit is your all-in-one transit app that helps you find the best bus time or train time available.

    For information on prices of Bus, BART and Light Rail, costs and ride fares to Whole Foods Market, please check the Moovit app.

    Get to Whole Foods Market with public transit and pay for the ride in the Moovit app. In addition to all info you may need for your trip to Whole Foods Market, including live directions, real-time arrivals and fare prices, you can also buy public transit passes for your rides. No need for cash or paper tickets to get to Whole Foods Market - everything you need is accessible in the app with a click of the button.

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    Источник: https://moovitapp.com/index/en/public_transit-Whole_Foods_Market-SF_Bay_Area_CA-site_7734045-22

    Is Whole Foods Really that Expensive?

    The prices of Whole Foods Market (WFM) have earned the organic grocery store chain the joking nickname, "Whole Paycheck." While shopping for groceries at Whole Foods does not usually devour an entire paycheck, its prices are noticeably higher on average than the prices available at other grocery shopping venues, historically by 10% to 20% more.

    However, since being purchased by Amazon (AMZN), prices at Whole Foods have been coming down, sometimes quite significantly. Moreover, Amazon Prime customers receive special promotions and discounts, and those that pay with an Amazon Prime-branded credit card can receive 5% cash-back on all store purchases.

    Key Takeaways

    • Whole Food has been slowly losing the nickname “Whole Paycheck” since being acquired by Amazon in 2017. 
    • Prior to its acquisition by Amazon, Whole Foods’ products sold for a premium of upwards of 20%, and as high as 40%-50% on some products.
    • More recently, Whole Foods’ prices have come in at only a slight premium to more generic rivals like Kroger, with Whole Foods' produce actually coming in at a discount in many cases.

    Whole Foods’ Past and Present

    Before discussing potential negatives about Whole Foods, it is important to note that Whole Foods has been an entrepreneurial success story, characterized by simple responsiveness to changing consumer preferences in the marketplace. The chain began as a single store in Austin, Texas, going to market with the strategy of meeting the marketplace desire of consumers for healthier, organic food. 

    Even as the company went public in 1992, its Chief Executive Officer (CEO), Walter Robb, thought it optimistic to project the chain might eventually have 100 locations. As of 2020, Whole Foods had more than 500 locations worldwide. 

    However, the company has been hit hard by overpricing scandals and does not hold the same level of dominance it previously did in the market for healthy, organic foods, as more and more grocery store operations have substantially increased their offerings of organic foods.

    There was a time when Whole Foods was the only grocery store for consumers who wanted organic produce. This is simply no longer the case. While Whole Foods retains its position as the original organic grocery store, it has lost much of its edge of exclusivity in the area of organics, and this represents a significant threat to the company's profit margins and overall financial soundness.

    Whole Foods’ Past Prices

    The question has often been raised as to whether shopping at Whole Foods is significantly more expensive than shopping for groceries elsewhere. In the past, there was a substantial premium to be paid for the Whole Foods experience. A number of studies have been done in the past that consistently show consumers pay an average of at least 10% to 20% more for groceries at Whole Foods compared to its major supermarket competitors such as Safeway, Inc., Wegmans Food Markets, Trader Joe's, Kroger (KR) or Walmart (WMT).

    A 2015 MarketWatch price comparison check of grocery stores in the San Francisco area, comparing prices between Whole Foods, Trader Joe's, Safeway, and Target, found Whole Foods prices substantially higher across the board. Bananas, a major consumer staple item in the produce department, cost an average of 99 cents per pound at Whole Foods compared to about $0.70 to $0.80 a pound at competitors.

    Peanut butter, another major staple, cost almost twice as much at Whole Foods as at Safeway, $2.69 versus $1.79 for a 16-ounce jar. Cheddar cheese went for nearly twice the price at Whole Foods, 58 cents per ounce versus an average of $0.35 per ounce at its competitors, with none of the competing stores charging more than $0.39 per ounce.

    Another 2015 study, a straight comparison between Whole Foods' organic products and Safeway regular products, found a lower average premium for Whole Foods' shopping but a noticeable price difference nonetheless. A comparison of 10 commonly purchased organic produce items totaled $11.55 at Whole Foods as compared to a $9.56 total for the same 10 items of regular produce at Safeway.

    Overpricing Scandal

    In June 2015, Whole Foods Market became the focus of a major overpricing scandal in New York City. The city began an official probe into its pricing practices as a result of numerous inspections dating back at least five years that consistently found Whole Foods Market was overcharging customers.

    One part of the investigation considered a list of 80 items purchased from several different Whole Foods locations around New York City. Each of the 80 items was weighed, and in every single instance, the weight labeled on the package by Whole Foods was inaccurate, and in most cases, the inaccuracy resulted in consumers being overcharged.

    The Commissioner of the city's Department of Consumer Affairs characterized the situation as "the worst case of overcharges" the department's inspectors had ever seen. Whole Foods has already been fined for violations such as charging tax on nontaxable items and having checkout scanners that fail to accurately input prices, with the disadvantage commonly going to the customer. About the last thing Whole Foods needs, when it is already recognized as one of the most expensive grocery stores around, is accusations of deliberate overcharging.

    Current Pricing Environment

    Whole Foods is facing increasing, and lower-priced, competition at its own game, selling organic food. Nearly every grocery store chain, including even major discounter Walmart, has substantially increased its offerings of organic foods and generally at lower prices than those of Whole Foods.

    Whole Foods’ prices are down 2.5% on average from last year, according to a report by Morgan Stanley. Since the 2017 buyout by Amazon, Whole Foods’ premium prices relative to peers has declined. While the premium used to be 20% or more, it’s fallen to closer to 10%. Morgan Stanley noted that Kroger is now only around one-quarter cheaper, on average, than Whole Foods, versus a historical 40% to 50% discount.

    According to a Business Insider survey, prices at Whole Foods and Kroger are converging. In fact, the price of Whole Foods’ produce is 7% cheaper than Kroger’s. For Business Insider’s survey, it found that prices at a Whole Foods in Virginia were only 4% more expensive than a rival Kroger. Meanwhile, a 2015 survey from Business Insider showed a 40% premium.

    The Bottom Line

    Grocery retailers could see price wars intensify as Amazon may be gearing up to offer its Prime subscribers more perks and discounts at Whole Foods Markets. These efforts could ramp up sales at its hundreds of new brick-and-mortar locations and steal market share away from traditional industry leaders such as Kroger, Walmart, and Costco stores.

    Источник: https://www.investopedia.com/articles/markets/100715/how-expensive-whole-foods-really.asp

    Whole Foods Market

    American supermarket chain specializing in natural and organic foods

    "Whole Foods" redirects here. For the type of food, see Whole food. For the food cooperative, see Whole Foods Co-op.

    Whole Foods Market 201x logo.svg

    "Kale Green" logo used since 2016

    SXSW05 WholeFoodsMothership.jpg

    Headquarters in Downtown Austin

    TypeSubsidiary
    Industry
    FoundedSeptember 20, 1980; 41 years ago (1980-09-20) in Austin, Texas
    FoundersJohn Mackey, Renee Hardy-Lawson, Mark Skiles, Craig Weller
    Headquarters

    Austin, Texas

    ,

    United States

    Number of locations

    500

    Areas served

    • United States
    • Canada
    • London, United Kingdom

    Key people

    Number of employees

    91,000
    ParentAmazon
    Subsidiaries365 By Whole Foods Market (defunct)
    Websitewww.wholefoodsmarket.com
    Footnotes / references
    [1][2][3]

    Whole Foods Market, Inc. is an American multinational supermarketchain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.[4] A USDACertified Organic grocer in the United States, the chain is popularly known for its organic selections.[5] Whole Foods has 500 stores in North America and seven in the United Kingdom as of March 4, 2019[update].[2][6]

    On August 28, 2017, Amazon acquired the company.[7]

    History[edit]

    Early years[edit]

    In 1978, John Mackey and Renee Lawson borrowed $45,000 from family and friends to open a small vegetarian natural foods store called SaferWay in Austin, Texas (the name being a spoof of Safeway). When the two were evicted for storing food products in their apartment, they decided to live at the store. Because it was zoned for commercial use, there was no shower stall, so they bathed using a water hose attached to their dishwasher.[8][9][10]

    Two years later, Mackey and Lawson partnered with Craig Weller and Mark Skiles to merge SaferWay with the latter's Clarksville Natural Grocery, resulting in the opening of the original Whole Foods Market, which included meat products. At 10,500 square feet (980 m2) and with a staff of 19, the store was large in comparison to the standard health food store of the time.[11]

    The following Memorial Day, on May 25, 1981, the most damaging flood in 70 years devastated Austin. Whole Foods' inventory was ruined, and most of the equipment was damaged. The loss was approximately $400,000 and Whole Foods Market had no insurance. Customers, neighbors, and staff assisted to repair and clean up the damage. Creditors, vendors, and investors assisted in helping recovery, and the store reopened 28 days later.[11]

    Expansion[edit]

    The produce department of a new Whole Foods Market located in the Southern Hills area of Tulsa, Oklahoma
    A Bread & Circus and Whole Foods bakery

    Beginning in 1984, Whole Foods Market expanded out of Austin, first to Houston and Dallas and then into New Orleans with the purchase of The Whole Food Co. in 1988. In 1989, the company expanded to the West Coast with a store in Palo Alto, California.

    The company made its initial public offering on January 23, 1992.[13]

    While opening new stores, the company fueled rapid growth by acquiring other natural foods chains throughout the 1990s: Wellspring Grocery of North Carolina, Bread & Circus of Massachusetts and Rhode Island (banner retired in 2003), Mrs. Gooch's Natural Foods Markets of Los Angeles,[14]Bread of Life of Northern California, Fresh Fields Markets on the East Coast and in the Midwest, Florida Bread of Life stores, Detroit-area Merchant of Vino stores, and Nature's Heartland of Boston.[15] The company purchased Allegro Coffee Company in 1997.[16] The company's 100th store was opened in Torrance, California, in 1999.[17]

    The company started its third decade with additional acquisitions. The first was Natural Abilities in 2000, which did business as Food for Thought in Northern California.[18] After the departure of then company president Chris Hitt and regional president Rich Cundiff, Southern California region, John Mackey promoted A. C. Gallo, president of the Northeast region and Walter Robb, president of the Northern California region to co-COO and soon after added the titles of co-president. This led to the promotion of three new regional presidents and a new era for the company. David Lannon became president of the Northeast region, Anthony Gilmore became president of the Southwest region, Ron Megehan became president of the Northern California region. In 2001, Whole Foods also moved into Manhattan.[19] Later that year, Ken Meyer became president of the newly formed South region and Whole Foods Market acquired the assets of Harry's Farmers Market, which included three stores in Atlanta.[20] In 2002, the company continued its expansion in North America and opened its first store in Toronto, Ontario.[21] Further continuing its expansion, Select Fish of Seattle was acquired in 2003.[22]

    In late 2004, it was reported that Whole Foods had "cleared $188 million in profits in the last two years."[23]

    In 2005, Whole Foods opened its 80,000 sq ft (7,400 m2) flagship store in downtown Austin. The company's headquarters moved into offices above the store.[24]

    Whole Foods opened its first store in Hawaii in 2008[25] and in 2008 it also opened a southeast distribution center in Braselton, Georgia, calling it the first "green distribution center" for the company.[26]

    Along with new acquisitions, such as the 2014 purchase of seven Dominick's Finer Foods locations in Chicago, Whole Foods has also sold stores to other companies.[27] For example, 35 Henry's Farmers Market and Sun Harvest Market stores were sold to a subsidiary of Los Angeles grocer Smart & Final Inc. for $166 million in 2007.[28]

    Whole Foods opened its second store in western New York in Amherst, a suburb of Buffalo in September 2017.[29]

    As part of a streamlining campaign, in January 2017 the company reported that it would close three remaining regional kitchens in Everett, Landover and Atlanta.[30]

    In June 2017, Amazon purchased Whole Foods Market for $13.7 billion.[31] Amazon plans for Whole Foods customers who also have an Amazon prime account to be able to order groceries online and then pick them up in store for free.[32]

    In January 2019, to facilitate expansion into previously unserved areas, Amazon announced plans to acquire some former Sears and Kmart locations from Sears Holdings, which filed for Chapter 11 Bankruptcy protection on October 15, 2018. These vacant locations would be demolished or remodeled to create new Whole Foods Market locations.[33][34]

    In April 2019, Whole Foods opened its largest store in the Southeast in Midtown Atlanta. The three-level store has a burger restaurant, an Allegro Coffee shop and a rooftop terrace.[35]

    International expansion[edit]

    Whole Foods entered the Canadian market in 2002 in Toronto. In 2013, Whole Foods said it would open around 40 more stores in Canada over time. At the time, there were 9 Whole Foods in Canada.[37] By January 2017, Whole Foods had 467 stores, all of which were in the United States except 9 in the United Kingdom and 12 in Canada. In January 2017, Whole Foods announced it was canceling plans from 2015 and 2016 to open stores in Calgary and Edmonton.[38] Among the twelve were five each in Greater Vancouver and Greater Toronto, and one each in Ottawa and Victoria.[38] In March 2020 there were 487 stores in the US, 14 in Canada and 7 in the UK.[6]

    In 2004, Whole Foods Market entered the UK by acquiring seven Fresh & Wild stores.[15][39] In June 2007, it opened its first full-size store, a total of 80,000 sq ft (7,400 m2) on three levels, on the site of the old Barkers department store on Kensington High Street, West London and currently their largest store in the world. Company executives claimed that as many as forty stores might eventually be opened throughout the UK.[40] However, by September 2008, in the wake of Whole Foods Market's financial troubles, Fresh & Wild had been reduced to four stores, all in London. The flagship Bristol branch closed because it had "not met profitability goals".[41] In the year to September 28, 2008, the UK subsidiary lost £36 million due to a large impairment charge of £27 million and poor trading results due to the growing fears of global recession.[42] However, in 2011, global sales grew +8% each financial quarter as shoppers returned to the chain.[43] A first Scottish store was opened on November 16, 2011 in Giffnock, Glasgow. Whole Foods Market Inc. currently operates seven different Whole Foods locations: in Camden Town, Clapham Junction, Kensington, Piccadilly Circus, Richmond, Stoke Newington and Fulham.[44] Whole Foods closed its Giffnock and Cheltenham stores at the end of November 2017, under a rationalisation plan.[45][46]

    Acquisition of Wild Oats Markets and antitrust complaint[edit]

    On February 21, 2007, Whole Foods Market, Inc. and Wild Oats Markets Inc. announced the signing of a merger agreement under which Whole Foods Market, Inc. would acquire Wild Oats Markets Inc.'s outstanding common stock in a cash tender offer of $18.50 per share, or approximately $565 million based on fully diluted shares. Under the agreement, Whole Foods Market, Inc. would also assume Wild Oats Markets Inc.'s existing net debt totaling approximately $106 million as reported on September 30, 2006.[47]

    On June 27, 2007, the Federal Trade Commission (FTC) issued an administrative complaint challenging Whole Foods Market, Inc.'s acquisition of Wild Oats Markets Inc. According to the complaint, the FTC believed that the proposed transaction would violate federal antitrust laws by eliminating the substantial competition between two close competitors in the operation of premium natural and organic supermarkets nationwide. The FTC contended that if the transaction were to proceed Whole Foods Market would have the ability to raise prices and reduce quality and services. Both Whole Foods Market and Wild Oats stated their intention to vigorously oppose the FTC's complaint and a court hearing on the issue was scheduled for July 31 and August 1, 2007. CEO John Mackey started a blog on the subject to explain his opposition to the FTC's stance. Further blogging by Mackey was revealed when the FTC released papers detailing highly opinionated comments under the pseudonym "Rahodeb" that he made to the Whole Foods Yahoo! investment message board. This became the subject of an investigation when the Securities and Exchange Commission (SEC) noted that Regulation Fair Disclosure law of 2000 may have been violated.[48][49] The SEC cleared Mackey of the charges on April 25, 2008.[50]

    On July 29, 2008, the Court of Appeals for the District of Columbia overturned the district court's decision allowing the merger. The Court of Appeals ruled that "premium natural, and organic supermarkets" ("PNOS"), such as Whole Foods and Wild Oats, constitute a distinct submarket of all grocers. The court ruled that "mission driven" consumers (those with an emphasis on social and environmental responsibility) would be adversely affected by the merger because substantial evidence by the FTC showed that Whole Foods intended to raise prices after consummation of the merger.[51] As part of its effort to combat the ruling, Whole Foods subpoenaed financial records, market studies and future strategic plans belonging to New Seasons Market, a regional competitor based in the Portland area.[52][53] In 2009 Whole Foods agreed to sell the Wild Oats chain.[54]

    2017–present: Amazon subsidiary[edit]

    In February 2017, Whole Foods Market said it would close nine of its stores and lowered its financial projections for the year, as the natural-foods company struggled with increased competition and slowing sales growth.[citation needed] In late April 2017, Whole Foods reported their sixth consecutive quarter of declining sales, and announced that the company would be closing nine stores: two each in Colorado and California, and one each in Georgia, Arizona, Utah, New Mexico, and Illinois. The loss of revenue was attributed to foot traffic being down and other supermarkets offering a similar experience for a lower cost.[55]

    On June 15, 2017, Amazon announced it would acquire Whole Foods Market,[56][57] adding some 400 physical stores to Amazon's e-commerce assets.[58] The purchase was valued at $13.7 billion, and caused Whole Foods's stock price to soar after the announcement was made.[59]

    In 2018, Whole Foods Market announced its possible intention to take over some vacant Sears and Kmart stores and refurbish them after Sears Holdings Corporation, which owned both chains, filed for bankruptcy in October.[60]

    Product quality[edit]

    Whole Foods Market only sells products that meet its self-created quality standards for being "natural", which the store defines as: minimally processed foods that are free of hydrogenated fats as well as artificial flavors, colors, sweeteners, preservatives, and many others as listed on their online "Unacceptable Food Ingredients" list.[61] Whole Foods Market has also announced that it does not intend to sell meat or milk from cloned animals or their offspring, even though the U.S. Food and Drug Administration (FDA) has ruled them safe to eat.[62][63]

    The company also sells many USDA-certified organic foods and products that aim to be environmentally friendly and ecologically responsible. Stores do not carry foie gras or eggs from hens confined to battery cages due to animal cruelty concerns, as a result of successful advocacy by animal welfare groups. The Whole Foods Market website details the company's criteria for selling food, dietary supplements, and personal care products.[61]

    Until June 2011, body care products sold at Whole Foods Market could be marketed as organic even if they contained ingredients not listed by the USDA as acceptable for use in organic food.[64] "Products made using petroleum-derived and other synthetic or chemical ingredients, prohibited in organic foods, can be found among the organic shampoos and lotions made by Avalon, Nature's Gate, Jason Natural Cosmetics, Kiss My Face and other brands", said Urvashi Rangan, an environmental health scientist at Consumer Reports. This is because the federal guidelines that regulate organic food labeling do not apply to cosmetics.[65] Starting in June 2011, personal care products sold at Whole Foods Market were required to follow the same USDA National Organic Program standards for organic food. This required products labeled "Organic" to contain 95 percent or more certified organic ingredients.[64]

    In a Wall Street Journal article in August 2009, John Mackey acknowledged that his company had lost touch with its natural food roots and would attempt to reconnect with the idea that health was affected by the quality of food consumed. He said "We sell a bunch of junk". He stated that the company would focus more on health education in its stores.[66] As of 2013, many stores have employed Healthy Eating Specialists which are team members who "answer customers’ healthy eating questions and can assist...in choosing the most nutrient-dense ingredients, suggest satisfying healthy recipes," and help "create a meal plan in keeping with your health goals."[67]

    Rating systems[edit]

    In an effort to allow their customers full-transparency in purchasing, Whole Foods Market has developed a number of in-store rating systems for various departments. The Seafood department has a Sustainability Rating System for wild-caught seafood[68] while farm-raised seafood has to meet aquaculture standards[69] both rated in accordance to third-party auditors. The Meat department has a rating system in partnership with the Global Animal Partnership based on animal welfare.[70] The produce department has a rating system based on farming practices which include measures of a farm's environmental, GMO transparency, worker safety and wage practices.[71] The grocery department has an Eco-scale rating system for its cleaning products which measures their environmental impact.[72] Each system is in place to allow customers to make the most educated choices within Whole Foods Market. There are efforts to create more rating systems in other departments.[73]

    GMO product labeling[edit]

    Whole Foods Market has announced plans to provide its customers GMO (genetically modified organism) product labeling by 2018.[74] Efforts of GMO transparency run the gamut of each department. For years, Non-GMO Project Verified items have been sought in Grocery.[74] While efforts continue in Produce, Whole Foods recommends buying organic or referring to their "Responsibly Grown produce rating system [which] requires growers to disclose use of GMO seeds or plant material."[74] In Seafood, plans are being made to launch a Non-GMO Project Verification process for farm-raised fish.[74] Currently, there are no USDA Organic regulations for farmed seafood.[75]

    Purchasing[edit]

    Whole Foods Market has opened wine and beer shops to cater to their upmarket brand. Above, the imported beer case at a Whole Foods beer shop.

    Whole Foods Market purchases products for retail sale from local, regional, and international wholesale suppliers and vendors. The majority of purchasing occurs at the regional and national levels to negotiate volume discounts with major vendors and distributors. Regional and store buyers are focused on local products and any unique products necessary to ensure a neighborhood market feel in the stores. Whole Foods says that the company is committed to buying from local producers that meet its quality standards while also increasingly focusing more of their purchasing on producer- and manufacture-direct programs.[76] Some regions have an employee known as a "forager", whose sole duty is to source local products for each store.[77]

    Whole Trade Guarantee[edit]

    In April 2007, Whole Foods Market launched the Whole Trade Guarantee, a purchasing initiative emphasizing ethics and social responsibility concerning products imported from the developing world. The criteria include fair prices for crops, environmentally sound practices, better wages and labor conditions for workers and the stipulation that one percent of proceeds from Whole Trade certified products go to the Whole Planet Foundation to support micro-loan programs in developing countries. The company's goal, published in 2007, is to have at least half of its imported products from these countries fully certified by 2017.[78][79]

    Efforts[edit]

    Whole Foods Market has a policy of donating at least five percent of its annual net profits to charitable causes. Some of this mandate is accomplished through store level donations held on certain "5% days" throughout the year. The rest of it comes from various targeted projects by the company.[80]

    Environmental involvement[edit]

    In May 1999, Whole Foods Market joined the Marine Stewardship Council (MSC), a global independent, not-for-profit organization promoting sustainable fisheries and responsible fishing practices worldwide to help preserve fish stocks for future generations.[81] The company first began selling MSC-certified seafood in 2000, and a growing selection of MSC-certified fish continues to be available.[82]

    Whole Foods placed third on the U.S. Environmental Protection Agency's list of the "Top 25 Green Power Partners". The company also received the EPA Green Power Award in 2004 and 2005 and Partner of the Year award in 2006 and 2007.[83] A January 8, 2007, Environmental Protection Agency (EPA) report listed Whole Foods Market as the second-highest purchaser of green power nationwide, citing its actions as helping drive the development of new renewable energy sources for the electricity generation. The EPA report showed Whole Foods Market using 463.1 million kilowatt hours annually. It was covered, 100 percent net-wise, by its total electricity from biomass, geothermal, small-hydro, solar, and wind sources.[84]

    Whole Foods signed an agreement with SolarCity to install solar panels on up to 100 stores.[85]

    Eliminating plastic[edit]

    Reusable bags made by KeepCool USA and sold by Whole Foods Market in spring 2018

    In January 2008, Whole Foods Market was the first U.S. supermarket to commit to completely eliminating disposable plastic grocery bags to help protect the environment and conserve resources, and many stores serve as a collection point for shoppers to recycle their plastic bags.[86]

    On Earth Day, April 22, 2008, the chain eliminated the use of disposable plastic grocery bags company-wide at point-of-purchase[87] in favor of reusable bags or paper bags made from recycled paper. The company also began offering "Better Bags", a large and colorful grocery bag made primarily from recycled bottles. The move from the traditional paper/plastic system to reusable bags has been packaged as an initiative the company calls "BYOB – Bring Your Own Bag".[88] The campaign is aimed at reducing pollution by eliminating plastic bags and reducing waste by encouraging bag reuse with "bag refunds" of 5–10 cents, depending on the store.

    It still, however, offers single-use plastic bags in its produce department, and does little to discourage persistent use by both customers and Amazon Prime Now shoppers alike.[89]

    Humane treatment of animals[edit]

    In 2002, People for the Ethical Treatment of Animals began petitioning Whole Foods to take steps to ensure the improvement of treatment of animals sold in the stores.

    Whole Foods created the Animal Compassion Foundation in January 2005, on December 5, 2014 the organization[90] registration was canceled nonprofit organization, to help other producers evolve their practices to raise animals naturally and humanely. According to Whole Foods Natural Meat Quality Standards and Animal Compassionate Standards, pulling feathers from live ducks, bill trimming, bill heat treatment, toe punching, slitting the webs of the feet, and toe removal are all prohibited in the raising of ducks for Whole Foods Market. Any ducks treated in this manner, treated with antibiotics or antimicrobials, cloned, genetically modified, or not allowed medical treatment when necessary are to be removed from Whole Foods Market stock.[63]

    Toxins[edit]

    In January 2004, in California, the Environmental Working Group and the Center for Environmental Health presented a notice of intent to file an anti-toxin lawsuit against salmon producers. This was in large part due to Whole Foods' involvement, including highlighting the company's failure to warn consumers the fish contained potentially dangerous levels of cancer-causing chemicals known as PCBs.[91][better source needed]

    In February 2006, shareholders of Whole Foods filed a resolution asking Whole Foods to report toxic chemicals found in its products.[92] Substances such as Bisphenol A (BPA), found in products such as baby bottles and children's cups, are controversial. Whole Foods no longer sells baby bottles and children's cups made with BPA.[93]

    In the wake of concern over the safety of seafood imports from China, on July 10, 2007, The Washington Post reported that Whole Foods imports a small amount of frozen shrimp from China, accounting for less than 2% of the company's total seafood sales. A Whole Foods spokesperson addressed the issue, saying "We're not concerned about the less than 2 percent. It's business as usual for us."[94]

    Criticism and controversies[edit]

    Whole Foods Market is considered anti-labor by most worker organizations and has been criticized that its products may not be as progressive as they are touted to be. Author Michael Pollan has contended that the supermarket chain has done well in expanding the organic market but has done so at the cost of local foods, regional producers, and distributors.[95] Parts of the debate have taken place publicly through a series of letters between Pollan and Whole Foods Market CEO John Mackey.[96]

    Whole Foods announced in June 2006 that it would stop selling live lobsters and crabs, but in February 2007 made an exception for a Portland, Maine store for its ability to meet "humane standards". The lobsters are kept in private compartments instead of being piled on top of one another in a tank, and employees use a device that gives them a 110-volt shock so that they are not boiled alive in a pot of water.[97] This decision was criticized by ex-lobstermanTrevor Corson as damaging a New England tradition and as removing people's connection to where their food actually comes from.[98]

    Ronnie Cummins, national director of the United States Organic Consumers Association, opined that "Whole Foods Market now is a big-box retailer – and it's much more concerned about competing with the other big boxes than issues of ethics and sustainability."[99] Similarly, researcher Stacy Mitchell of the New Rules Project argues that the corporation's aggressive marketing of local food is more hype than substance.[100]

    Whole Foods has frequently been the subject of resistance or boycotts in response to proposed store locations.[101][102][103][104] The corporation has also been criticized for its aggressive policy of promoting its own in-house brands (e.g. 365) at the expense of smaller or local independent brands.[100]

    On August 11, 2009, Whole Foods CEO John Mackey published an editorial in The Wall Street Journal criticizing the Patient Protection and Affordable Care Act;[105] the editorial was controversial in the natural foods community.[106]

    The company has created other controversies at various times involving business practices, labor issues, product selection, and failure to support farmers and suppliers.[107] In March 2013, Whole Foods promised to label GMO-containing products in North American stores by 2018.[108] The company has drawn criticism for questionable science behind the claims of benefit of its products,[109][110] including encouraging and selling drugs that are described to work under homeopathic principles.

    In 2013, two workers in Albuquerque, New Mexico were suspended for speaking Spanish. The resulting investigation revealed that Whole Foods has a policy of speaking "English to customers and other Team Members while on the clock".[111][112] The company soon revised its policy.[113]

    In 2014, the company agreed to pay an $800,000 settlement in response to allegations that its California stores were charging more per weight than what its labels indicated.[114] Whole Foods continued this practice despite the settlement, with investigators alleging thousands of continued violations well into 2015.[115] In 2015, the CEOs made a public admission of this happening in New York after a New York City Department of Consumer Affairs investigation.[116]

    Whole Foods has faced lawsuits in California over the presence of carcinogens. In March 2008, following a study by the Organic Consumers Association, reports of high levels of 1,4-Dioxane found in body care products at Whole Foods, prompted the Attorney General of California to file a lawsuit against the company for a violation of Proposition 65.[117] Civil penalties of up to $2,500 a day were expected to be awarded. The action claimed that 365 along with brands sold by other cosmetic companies did not include a label warning about the chemical; spokesperson Libba Letton stated that the company did "not believe that these products represent a health risk or are in excess of California's Proposition 65 Safe Harbor level for 1,4-Dioxane" while consumer activist David Steinman urged them "to stop treating the inclusion of cancer-causing chemicals in their products as 'business as usual'".[117][118] Proposition 65 was invoked again in 2013 when the state sued Whole Foods and other retailers over the presence of lead in certain candies.[119]

    In May 2014, Whole Foods launched a pilot program to sell rabbit meat in 5 of its 12 market regions.[120] Because domestic rabbits are the eighth most common pet in the United States[121] as well as an animal rescued and sheltered alongside cats and dogs, this decision triggered a nationwide boycott of Whole Foods by the vegetarian activist House Rabbit Society and their supporters.[122] In June 2014 Whole Foods awarded a financial grant to Oz Family Farms,[123] a family-owned rabbit meat business.

    In January 2015, a group of activists organized under the network Direct Action Everywhere (DxE) released a video of laying hens from a Northern California farm that supplies eggs to Whole Foods. In the video, which featured footage of crowded, dirty henhouses and injured birds, DxE contended that the hens' welfare was severely compromised, even though numerous boards had labeled the farm as "Certified Humane".[124]

    In 2015, animal rights groups People for the Ethical Treatment of Animals and Direct Action Everywhere released investigations criticizing Whole Foods animal welfare standards and accusing Whole Foods suppliers of animal cruelty.[125][126] After the release of its investigation, PETA reversed its previous support for Whole Foods' animal welfare rating system, writing that "Under the guise of compassion, Whole Foods is profiting from violence against animals."[127] PETA co-founder Ingrid Newkirk criticized Whole Foods' animal welfare approach based on the DxE and PETA investigations, arguing that supposed welfare failures indicate a need for animal rights rather than welfare.[128][129] Whole Foods has come under harsh criticism from abolitionist vegans such as Gary L. Francione who view the company's policies as a betrayal of the animal rights position.[130]

    In January 2016, SJ Collins Enterprises, a developer who often works with Whole Foods, petitioned the Sarasota County board of county commissioners to allow the removal of a 5-acre protected wetlands[131][132] so that they could build a surface parking lot for a planned Whole Foods shopping center and Wawa gas station at the intersection of University Parkway and Honore Avenue. The county commission voted 4–1 to allow the re-zoning and accept 41 acres of replacement wetlands.[133] The lone commissioner voting against the proposal, Charles Hines, stated that approval of the petition could create a domino effect leading to the destruction of other protected areas.[134][135][136]

    In June 2016, US food safety inspectors warned the company that violations discovered at Whole Foods' Everett, Massachusetts plant could result in food being "contaminated with filth or rendered injurious to health."[30]

    In April 2018, Whole Foods Market faced social media backlash over the opening of the third location of the independent restaurant chain, "Yellow Fever", in a Whole Foods 365 store in Long Beach, California for possible racist undertones.[137]

    In April 2020, Business Insider revealed extensive monitoring of stores to identify and target unionization, using a metric based on racial diversity, employee loyalty, turnover and more.[138]

    In June 2020, two Whole Foods employees said they were sent home for wearing masks that stated "I can't breathe" and "Black Lives Matter."[139] A Whole Foods spokesperson stated that, "[a]ll Whole Foods Market Team Members have signed acknowledgments of our longstanding company dress code, which prohibits any visible slogans, messages, logos or advertising that are not company-related, on any article of clothing, including face masks."[139]

    In November 2020, Whole Foods banned Canadian employees from wearing a Remembrance Day poppy, the national symbol of remembrance worn by Canadians on Remembrance Day.[140][141] On November 6, 2020, the House of Commons of Canada unanimously adopted a motion "to condemn Whole Foods and its owner Jeff Bezos for banning its employees from wearing poppies on their uniform".[142] The same day, Whole Foods reversed its policy, saying “Given the learnings of today, we are welcoming Team Members to wear the poppy pin in honour of Remembrance Day.”[143]

    Awards and recognition[edit]

    Whole Foods Market was included in Fortune magazine's annual list of the "100 Best Companies to Work For"[144] yearly from the list's inception in 1998 to being placed number 44 in 2014.[145] The chain has also won a number of awards for social responsibility including a first-place ranking by Harris Interactive / The Wall Street Journal in 2006[146] and British trade magazine The Grocer named it the "World's Greatest Food Retailer" the same year.[147][148] It has received past spots on the "100 Best Corporate Citizens" list published by Corporate Responsibility Officer.[149] In 2014, Supermarket News ranked Whole Foods number 19 on its list of "Top 75 North American Retailers."

    Labor relations and anti-union activism[edit]

    Among its core values, the company lists "supporting team member happiness and excellence".[150] The company maintains that its treatment of workers obviates the need for labor unions: At its U.S. stores, after 800 service hours, full-time workers are given an option to purchase health insurance coverage starting at $20 per paycheck for themselves, and spouse and dependent coverage for an additional charge.[151] Workers also have access to a company-funded personal wellness account, and the starting pay at most stores is highly competitive.[152]

    Whole Foods' health insurance plan is notable for its high deductibles – $2000 for general medical expenses, and $1000 for prescriptions. However, employees receive $300 to $1800 per year (depending on years of service) in personal wellness funds. Once an employee has met the deductibles, insurance covers 80% of general medical costs and prescriptions but not for any type of mental illness. CEO Mackey drew attention to the insurance program (offered through United Health Care in the US) for its employees in an op-ed in The Wall Street Journal.[105] In the article he called his company's insurance plan a viable alternative to "Obamacare". Mackey summed up his antipathy toward universal coverage in his op-ed by stating:

    A careful reading of both the Declaration of Independence and the Constitution will not reveal any intrinsic right to health care, food or shelter. That's because there isn't any. This "right" has never existed in America.

    A "Boycott Whole Foods" page on Facebook was created in response to John Mackey's position on health care.[154]

    Mackey, a libertarian, believes that unions facilitate an adversarial relationship between management and labor.[10][155] An attempt at unionizing in Madison, Wisconsin, in 2002 was met with resistance from store management and Whole Foods was accused by labor activists of union busting. Employees at the Madison store voted in favor of unionization. Whole Foods then refused to bargain with their employees. After a year, the company moved to decertify the union. Further attempts at unionizing Whole Foods Market stores have been unsuccessful. Whole Foods launched a nationwide campaign, requiring workers to attend "Union Awareness Training," complete with Power Point presentations.[156]

    Whole Foods was criticized for its refusal to support a campaign by the United Farm Workers (UFW) on behalf of agricultural workers laboring on strawberry farms.[157] During the late 1990s, the UFW persuaded several large supermarket chains to sign a pledge in support of improved wages and working conditions for strawberry pickers. Whole Foods chose instead to support the farm workers indirectly by holding a "National 5% Day" where five percent of that day's sales – $125,000 – was donated to organizations which provide social services to farmworkers.[158]

    On September 28, 2015, Whole Foods announced layoffs of 1,500 jobs, which is 1.6 percent of its workforce, in an effort to lower prices. The eliminated jobs would come from regional and store positions over the next two months.[159]

    Whole Foods hired the Labor Relations Consulting or "union busting" company Kulture Consulting, LLC on May 23, 2016. This was in response to a union election at a Whole Foods distribution center in Florida.[160] A member of the National Labor Relations Board (NLRB) wrote that Kulture's CEO and founder Peter List had "in his effort to 'persuade' workers...engaged in 'patently unlawful' activities" during a 2007 organizing campaign.[161]

    In September 2019, Whole Foods announced it will cut the health benefits of part-time workers, which will affect 2% of the workforce, or 1,900 employees.[162]

    Management system[edit]

    Employee structure and culture[edit]

    Whole Foods Market consists of twelve geographic regions, each with its own president, regional administrative team, store-level leadership, and store-level team members. A 4-tier hierarchy of employment exists within the Whole Foods Company: Store Employment, Facilities Employment, Regional Offices, and Global Headquarters.

    Employee benefits and incentives[edit]

    To help employees learn about products, the company has instituted a mentoring program and developed an online portal called "Whole Foods Market University" to aid in training. Internal parlance refers to "team leaders" as opposed to "managers" and stores sometimes offer prizes for competing teams.[163] A 2014 analysis of 2012 figures found that Whole Foods Market was "among the least generous companies" in terms of its 401(k) savings program.[164]

    Whole Foods Market has an employee discount; while all employees are provided a standard base discount rate of 20% on all store purchases, higher rates, up to 30%, can be earned based upon employee physical fitness health tests that are given yearly.[165] These fitness exams are taken at the option of the employee.

    Company structure[edit]

    In total, Whole Foods Market is composed of seventeen companies, each specializing in a different product. In the 1990s, while new stores were being opened, other natural food chain stores were being acquired for horizontal integration. This led to the Federal Trade Commission challenging the eventual merger with Wild Oats on the basis that it violated antitrust laws, essentially eliminating competition and inflating prices in the health foods market.[166]

    Subsidiary companies and suppliers[edit]

    Whole Foods Market is based on a system of decentralized buying. Each vendor is approved at the regional level for corporate standards such as being non-GMO and fair trade.[167] Individual stores then decide which approved products to stock. They have a rolling ten-year distribution arrangement with UNFI.[168]

    365 by Whole Foods Market[edit]

    365 WFM Logo (highres).png
    TypeSubsidiary
    IndustryRetail groceries
    FoundedJune 2015; 6 years ago (2015-06)
    Defunctc.December 2019; 1 year ago (2019-12)
    FateConverted to Whole Foods or closed
    Headquarters

    Austin, Texas

    ,

    U.S.

    Number of locations

    12 (December 2018)
    ParentWhole Foods Market
    WebsiteLast archive of website
    Footnotes / references
    [169]

    In June 2015, the company announced a millennial-focused, and more affordable version of its regular stores, called "365 By Whole Foods Market".[170][171][172] In addition to using digital price tags, in-store communication will largely be done through a smartphone app. In addition, the stores will have the goal of zero waste, donating all leftover food and using LED lights, as well as carbon dioxide-powered refrigeration cases.[173] Jeff Turnas is president of the division.[174]

    To cut costs, customers unload bulkier products directly off a pallet.[175] Some items, like produce, are priced per item instead of by weight. For items that are sold by weight, the customers weigh, barcode, and tag those items before they reach the check-out counter. Unlike the regular stores, the 365 stores offer a rewards program.[176]

    The first 365 By Whole Foods Market store opened in May 2016 in the Silver Lake neighborhood of Los Angeles.[177][178][179] A second location opened two months later in Lake Oswego, Oregon,[175][180] followed by a third store two months after that in Bellevue, Washington.[181][182] In April 2017, a fourth location opened in Cedar Park, Texas.[183][184] In August 2017, a fifth location was opened in Santa Monica, California.[185][186] In September 2017, a sixth location was opened in Akron, Ohio.[187] In January 2018, a seventh location was opened in Fort Greene neighborhood of Brooklyn, New York.[188] The eighth location for the chain was opened in April 2018 in Long Beach, California,[189] followed by the opening of the ninth location a month later in Upland, California.[190][191] A tenth store was opened in the Independence Heights district of Houston, Texas, in August 2018.[192] In December 2018, the eleventh and twelfth stores were opened at almost the same time in the Buckhead district of Atlanta and in Decatur, Georgia.[169]

    There were other future locations that would include five 365 stores in Illinois,[193] Indiana,[194][195] Ohio, Georgia, and Florida.[176]

    Although there were as many as twenty two 365 stores under various stages of construction by early July 2017, progress at most of these construction sites came to a halt upon the news of the possible acquisition of the parent company by Amazon and there was no information at the time if and when the construction at any of the building sites would resume.[196][197][198] As a result of the firm's merger with Amazon, Whole Foods canceled the continuation of work at the construction sites for at least two 365 stores. In January 2018, the Fresh Thyme Farmers Market chain announced that they were taking over the abandoned 365 store construction site at College Mall in Bloomington, Indiana to open a second Bloomington-area store.[199] In the same month, the City of Los Alamitos, California, announced the abandonment of a shopping development that would have been anchored by a 365 store.[200]

    In reviewing the new retail format, a reporter for The Motley Fool wrote that the new stores were "closer to a combination of a fruit stand, convenience store, and a restaurant than a traditional grocery store"[201] while a MarketWatch reporter called them "hipster havens" due to their use of high tech as a cost-cutting and efficiency measure.[202] Most reviews were very positive, although some customers said that they missed talking to actual people when placing food orders via tablets.[203]

    In January 2019, it was announced that the 365 by Whole Foods Market concept would be discontinued, but the existing locations would remain open for the moment.[204] The following month, it was announced that all existing 365 stores would be converted into regular Whole Foods stores by the end of the year.[205]

    See also[edit]

    References[edit]

    1. ^Thomas, Lauren (28 August 2017). "Amazon officially owns Whole Foods; here are the products that are getting marked down". Cnbc.com. Retrieved 17 September 2017.
    2. ^ ab"Whole Foods Company Info". WholeFoods.com. Retrieved 22 January 2018.
    3. ^"Whole Foods cutting 1,500 jobs". Usatoday.com. Retrieved 17 September 2017.
    4. ^"Food Ingredient Quality Standards". Whole Foods Market. March 12, 2012.
    5. ^"Certified Organic Grocer". Whole Foods Market. April 7, 2016.
    6. ^ ab"Independent Worker Group Calls for Whole Foods". Retrieved 2020-03-31.
    7. ^"Amazon and Whole Foods Market Announce Acquisition to Close This Monday, Will Work Together to Make High-Quality, Natural and Organic Food Affordable for Everyone". Amazon.com. BUSINESS WIRE. Archived from the original on 2 December 2017. Retrieved 24 August 2017.
    8. ^Smith, Evan (March 2005). "John Mackey". Texas Monthly. Archived from the original on 2005-03-08. Retrieved 2011-10-27.
    9. ^Moore, John (2005-03-21). "Run, Gun, and Have Fun – Whole Foods Market Style". Brand Autopsy (blog). Retrieved 2011-10-27.
    10. ^ abRyssdal, Kai (2007-02-26). "John Mackey on Whole Foods' Growth". Marketplace. Archived from the original on 2015-11-21. Retrieved 2015-06-13.
    11. ^ ab"Whole Foods Market History". Whole Foods Market. Retrieved 14 February 2015.
    12. ^"Whole Foods Market to Open New York's Largest and Most Eco-Friendly Supermarket at Bowery and Houston on March 29th" (Press release). Whole Foods Market, Inc. 2007-03-27. Archived from the original on 2008-05-30. Retrieved 2008-08-25.
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    Источник: https://en.wikipedia.org/wiki/Whole_Foods_Market

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